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TERMS OF USE

Terms of Use

Last Updated: 30/01/2026

Welcome to ©NLC™. By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. If you do not agree, please do not use this website.

 

1. Users

Access to and use of this website grants you the status of “User”. By doing so, you accept these Terms of Use in full. Users must be of legal age to engage with the website or have the consent of a legal guardian.

 

2. Account and Security

When creating an account, you must provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your account details and password and for all activities under your account. Notify us immediately of any suspected unauthorised use.

 

3. Permitted Use

The website is for personal use only. Users may not:

  • Copy, reproduce, distribute or exploit website content without prior written consent;

  • Use automated tools, robots or scraping methods to collect data;

  • Modify, interfere with or disrupt the website, its servers or any connected systems;

  • Introduce viruses or harmful software;

  • Impersonate others or provide false information.

You may create hyperlinks to the website provided they are not misleading, offensive or damaging to ©NLC™.

 

4. Content Responsibility

Users may post comments or upload content in designated areas. You are solely responsible for any content you submit. Submitted content must not be unlawful, abusive, defamatory, infringe third-party rights or contain malware.

©NLC™ reserves the right to remove or edit any content that breaches these rules. Opinions expressed by Users do not necessarily reflect the views of ©NLC™.

 

5. Intellectual Property

All content, including text, images, logos, software and designs, are full property of ©NLC™ and protected by copyright and intellectual property laws. Reproduction or use of content without prior written consent is prohibited.

 

6. Privacy

Our Privacy Policy governs the collection, use and protection of personal data. By using this website Users agree to its terms and conditions.

 

7. Purchases and Subscriptions

Purchase Process: Orders are confirmed once payment is received. Only legally capable Users may place orders.

Vouchers and Promotions: Website vouchers are valid as stated and are non-transferable, unless expressly prior written authorised by ©NLC™.

Subscriptions: Recurring payments apply as indicated at purchase. Subscriptions are personal and may not be shared or transferred.

Payment Methods: Accepted methods include debit cards, PayPal and MBWay. Cash and cheques are not accepted.

Refunds & Withdrawals:

  • Orders and vouchers can be cancelled before use with full refund.

  • Partially used vouchers may receive proportional refunds.

  • Services with deposits are non-refundable once work begins, except in exceptional cases.

  • ©NLC™ may cancel services, issuing full refunds in such cases.

 

8. Disclaimer of Warranties

Information, products and services are provided “as is”. ©NLC™ makes no guarantees of accuracy or completeness. Use of products or services is at your own risk. To the maximum extent permitted by law, all warranties, including merchantability and fitness for purpose, are disclaimed.

 

9. Limitation of Liability

©NLC™, its partners, suppliers and collaborators are not liable for any indirect, incidental, or consequential damages, including loss of profits or data. Liability is limited to the amount paid for the relevant product or service, or £1 / €1 / $1, whichever is greater.

 

10. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

 

11. Governing Law

These Terms are governed by EU law. Any disputes arising are subject to the exclusive jurisdiction of the competent courts, aligned with the applicable jurisdiction rules (geographically neutral).

 

12. Website Operation

We aim to provide uninterrupted access, but we cannot guarantee constant availability due to the nature of the internet. Temporary downtime may occur for maintenance, upgrades or due to temporary technical issues.

 

13. Security

We take reasonable measures to protect your information, but we cannot guarantee complete security. Users are responsible for safeguarding their account information.

 

14. Third-Party Links

This website may contain links to third-party sites. ©NLC™ is not responsible for the content or privacy practices of external websites.

PRIVACY POLICY

Privacy Policy

Last Updated: 30/01/2026

Welcome to ©NLC™. Your privacy and the protection of your personal data are extremely important to us. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit or use our website. By accessing or using the website, you agree to this policy.

 

1. Data Controller

The data controller responsible for your personal data is ©NLC™. You can contact us at nlcbrand@outlook.com regarding any questions, requests, or concerns about your personal data. We are committed to processing your data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and all applicable data protection regulations.

 

2. Information We Collect

Personal Data: We may collect information you provide voluntarily, such as your name, email address, postal address, phone number and other contact details.

Automatically Collected Data: When you use our website, we may automatically collect information about your device and browsing behaviour, including IP address, browser type, access times, pages visited and location data (if you permit).

Purchase and Transaction Data: When you buy our products or services, we collect details related to your orders, payment method (only the last four digits of your card) and delivery information.

Cookies: We use cookies and similar technologies to enhance your experience, remember preferences and analyse site usage.

Content Submitted by Users: If you post comments or upload content, you grant ©NLC™ a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt and distribute that content.

 

3. How We Use Your Data

We use personal data for purposes including:

  • Providing and maintaining our products and services;

  • Processing your orders, requests or inquiries;

  • Sending newsletters, marketing and promotional communications (only with your consent, which you can withdraw at any time);

  • Personalising and improving your experience on our website;

  • Analysing website usage and performance;

  • Detecting, preventing and resolving technical issues;

  • Complying with legal obligations.

 

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with trusted third parties, including:

  • Payment processors;

  • Printing and fulfilment partners;

  • Analytics providers;

  • Customer support and logistics providers;

  • Authorities where legally required.

We ensure that all third-party partners comply with GDPR and use your data solely for the purposes outlined above.

 

5. Data Retention

Your data will be retained for the minimum period necessary to fulfil the purpose for which it was collected:

  • User account data: retained while your account is active;

  • Purchase and transaction data: retained until the order is completed, including handling returns or disputes;

  • Marketing data: retained until you unsubscribe from newsletters or promotional communications;

  • Cookies and website analytics: retained according to their expiry dates.

After these periods, personal data will be securely deleted or pseudonymised.

 

6. Your Rights

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

  • Access your personal data and obtain information about its processing;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data when it is no longer necessary for the purposes collected;

  • Restrict or object to the processing of your data, including for marketing purposes;

  • Request data portability;

  • Withdraw consent at any time without affecting the legality of prior processing.

Requests to exercise your rights can be sent to nlcbrand@outlook.com.

 

7. Security of Data

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. While we strive to secure our systems, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

 

8. Cookies Policy

Cookies are small text files stored in your browser to improve your website experience. We use cookies for:

  • Essential functionality: to ensure secure login, complete purchases and prevent spam;

  • Analytics: to track website performance and user behaviour (e.g., Google Analytics);

  • Personalisation: to remember preferences and provide customised content.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality or your shopping experience.

 

9. Children’s Privacy

We do not knowingly collect personal data from anyone under 16 years old. If you believe a child has provided us with personal information, please contact us to request deletion.

 

10. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Updates are effective immediately upon posting. Please review this page regularly to stay informed.

 

11. Contact

For questions, concerns, or to exercise your rights, contact us at: nlcbrand@outlook.com

SHIPPING POLICY

Shipping Policy
Last Updated: 30/01/2026

©NLC™ is committed to providing reliable and transparent shipping services for all our products. Shipping times and costs vary depending on the destination country, region and specifics of each order. All estimated delivery times are expressed in business days and begin once the order has been processed.

Shipping Times & Costs

  • Delivery times vary by destination, ranging from a few business days to several weeks, depending on the location distance.

  • Shipping costs are calculated per order and depend on the destination country, region, number of items, weight and availability of the products.

  • Exact shipping costs and estimated delivery times are displayed at checkout before payment is confirmed.

Some Examples of Estimated Shipping Times & Costs by Country:

Europe:

  • Portugal, Spain, Ireland, Finland: 2–6 business days. Shipping costs: €6.29 for the first product; €2.00 for each additional product.

  • Italy, France, Germany: 2–4 business days. Shipping costs: €6.29 for the first product; €2.00 for each additional product.

  • United Kingdom (UK): 2–4 business days. Shipping costs: €5.99 for the first product; €2.00 for each additional product.

  • Norway: 2–6 business days. Shipping costs: €9.99 for the first product; €2.00 for each additional product.

South America:

  • Brazil: 3–5 business days. Shipping costs: €5.39 for the first product; €2.70 for each additional product.

  • Argentina: 8–14 business days. Shipping costs: €14.99 for the first product; €7.05 for each additional product.

North America:

  • United States of America (USA): 3–6 business days. Shipping costs: €8.09 for the first product; €2.20 for each additional product.

  • Canada: 2 business days. Shipping costs: €9.49 for the first product; €2.05 for each additional product.

Asia & Middle East:

  • China: 4–7 business days. Shipping costs: €14.99 for the first product; €7.05 for each additional product.

  • United Arab Emirates (UAE): 10–20 business days. Shipping costs: €14.99 for the first product; €7.05 for each additional product.

  • Australia: 2–5 business days. Shipping costs: €9.79 for the first product; €1.80 for each additional product.

Africa:

  • Angola: 8–14 business days. Shipping costs: €14.99 for the first product; €7.05 for each additional product.

Carriers & Fulfilment

  • Orders are fulfilled and shipped via third party global network, ensuring reliable and trackable delivery worldwide.

  • Depending on your location, deliveries may be handled by local postal services or logistics partners after international transit.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties or local taxes. These charges are not included in the prices displayed on our website and are the responsibility of the customer.

  • Delivery times may be affected by customs clearance procedures, which are outside our control.

Additional Information

  • Shipping costs cannot be altered or refunded once the order has been confirmed.

  • Estimated delivery dates are provided as guidance only and may vary due to factors such as customs, postal delays or unforeseen circumstances.

  • If an order is delayed beyond reasonable expectations, customers are encouraged to contact our support team for assistance.

Customs, Duties and Taxes:

International orders may be subject to customs fees, import duties or taxes, which are the responsibility of the recipient. These charges are not included in the prices displayed on our website.

Order Processing:

Orders are processed within 1–3 business days. Once processed, the shipping time begins based on the destination country.

  • All orders are processed within 1–3 business days. Once processed, shipping times apply based on destination.

  • You will receive an email confirmation with tracking information once your order has been dispatched.

REFUND POLICY

Refund Policy
Last Updated: 30/01/2026

At ©NLC™, we aim to ensure that all customers are fully satisfied with their purchases. As our products are fulfilled and shipped on demand through a third party company, all refund and return requests are handled according to the guidelines below.

Eligibility for Refunds & Returns

  • Refunds or returns are only accepted in cases of:

    • Items that arrive damaged, defective or misprinted.

  • Refunds are not available for:

    • Buyer’s remorse (change of mind or incorrect choice of size, colour or design).

    • Products damaged due to mishandling after delivery.

    • Personalised or customised items (unless defective).

Reporting an Issue

  • Customers must report any issues within 14 days of receiving the product.

  • To request a refund or replacement, please contact our support team at nlcbrand@outlook.com, providing:

    • Order number,

    • Description of the issue,

    • Clear photos showing the defect or problem.

Refunds & Processing

  • Once a claim is approved:

    • A replacement product will be shipped at no additional cost.

  • Refunds may take 5–10 business days to occur, depending on method of payment and provider.

Shipping Costs on Returns

  • When returning items, ©NLC™ will provide full instructions.

  • Return shipping costs are not covered for cases of buyer’s remorse.

Order Cancellations

  • Orders may only be cancelled before they enter production. Once an item is being fulfilled, cancellation is no longer possible.

Final Notes

  • ©NLC™ reserves the right to deny refund claims that do not comply with the conditions above.

  • This policy does not limit your legal rights under applicable consumer protection laws.

Customer Support

Monday to Friday:

9:00 am - 13:00 pm

14:00 pm - 18:00 pm

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